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Customer Advisor (Housing Repairs)

Lokasyon: LEWISHAM, LONDON Maaş: 11.82 - 14.52 GBP Per Hour
Sektör: Destek Fonksiyonlar Meslek türü: Dönemsel
Çalışma Şekli: N/A Başvurular: 7
Yayınlandı: yaklaşık 1 yıl önce Referans numarası: 3141195
Repairs Advisor

My client are a SE London local government office whose housing sector are recruiting customer service advisors to provide an excellent service to internal and external customers providing the first point of contact and resolving issues within set procedures.

Based in the Repairs team you will be expected to:

• To maintain a polite, friendly, helpful and effective customer focused approach when carrying out all duties.

• Provide a professional and knowledgeable service when responding to all enquiries, and strive to resolve these at the first point of contact.

• Ensure that correspondence, enquiries and complaints are dealt with accurately, effectively and within target timescales.

• To work diligently towards achieving qualitative and quantitative performance KPIs completing work in accordance with agreed targets and timescales.

• Ensure all work is carried out in accordance with agreed procedures, time scales and legislation.

If you believe you have the right experience and character for this role please submit your details at your earliest convenience.


*ongoing temp role*

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