As Reed Turkey, we are looking for a "Customer Services Representative" with below requirements for our client operating in manufacturing sector.

Qualifications

• Bachelor’s degree in Business or Marketing preferred. Equivalent education and experience will be considered
• Excellent command of English; both written and verbally
• 2-4 years relevant work experience in a customer service environment
• Ability to clearly communicate at all levels within the organization, both written & verbally,
• Highly motivated, team oriented and possess excellent people and communication skills,
• Good analytical ability, vision, strategical thinking, planning skills, ethics.

Job Description

• Know the complete  portfolio products and sales strategies (REP) as well as production and
  stocking points within relevant area of responsibility,
• Handle quotations according to local sales instructions and pricing history for IDD, Direct OEM and
  MRO customers, LuSy and Seal Partners and proactively follow-up,
• Provide Sales/ Account Team with sales history for continuous pricing updates (quotation and
  contract),
• Strong focus on proactive Orderbook Management and forecasting,
• Develop designed trainings and handouts for the customers to efficiently establish and maintain
  common working processes,
• Coordinate logistics set up, schedule update with  Logistics Departments and deal with local
  transport complains