Customer Services Representative

Job details

As Reed Turkey, we are looking for a "Customer Services Representative" with below requirements for our client operating in manufacturing sector.


  • Bachelor’s degree in Business or Marketing preferred. Equivalent education and experience will be considered
  • Excellent command of English; both written and verbally
  • 2-4 years relevant work experience in a customer service environment
  • Ability to clearly communicate at all levels within the organization, both written & verbally,
  • Highly motivated, team oriented and possess excellent people and communication skills,
  • Good analytical ability, vision, strategical thinking, planning skills, ethics.


Job Description

  • Know the complete  portfolio products and sales strategies (REP) as well as production and
    stocking points within relevant area of responsibility,
  • Handle quotations according to local sales instructions and pricing history for IDD, Direct OEM and
    MRO customers, LuSy and Seal Partners and proactively follow-up,
  • Provide Sales/ Account Team with sales history for continuous pricing updates (quotation and
  • Strong focus on proactive Orderbook Management and forecasting,
  • Develop designed trainings and handouts for the customers to efficiently establish and maintain
    common working processes,
  • Coordinate logistics set up, schedule update with  Logistics Departments and deal with local
    transport complains


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